Delivery Options:
Free Shipping: We offer complimentary shipping via FedEx within the USA and worldwide. Orders are shipped from our warehouses in the USA or Europe, depending on product availability and destination.
Delivery Time:
- Within the USA: Once your order is processed and dispatched, delivery typically takes 2-3 business days.
- International Orders: Delivery time varies based on the destination and customs processing. While we strive for timely shipping, we cannot guarantee exact delivery dates for international shipments due to potential delays caused by customs regulations.
Customs & Duties: For international deliveries, clients are responsible for any applicable customs duties or import taxes in their country. These fees are determined by local authorities and are beyond our control.
Expedited Shipping: Overnight and expedited shipping options are available at an additional cost. If you require a faster delivery, please contact us before placing your order.
Payment Options:
Credit/Debit Cards: We accept major credit and debit cards, including Visa, Mastercard, and American Express, ensuring a hassle-free checkout experience.
PayPal: Customers can securely complete their purchases using their PayPal accounts, adding an extra layer of security to their transactions.
Mobile Payment Services: For added convenience, we support popular mobile payment services such as Apple Pay, Google Pay, enabling seamless transactions on mobile devices.
Security Measures:
We prioritize the security of your payment information. Stringent security measures are in place to protect sensitive data, ensuring a safe and secure checkout process.
Billing Information:
To process payments securely, customers will be required to provide their billing address and contact information. We recommend saving your billing information for faster checkout in the future, streamlining your shopping experience. For more information on how we collect and use your information, please refer to our Privacy Policy, where you can review our policies regarding data collection, usage, and protection.
Confirmation and Receipt:
Upon successful placement of an order, customers will receive a confirmation message and order number, along with a receipt. Additionally, a confirmation email containing an order summary and estimated delivery date will be sent to the customer’s registered email address.
Customer Support:
Should you have any questions or encounter any issues during the checkout process, our dedicated customer support team is here to assist you. Please feel free to reach out to us via email at support@guzema.com or by phone at +1 (833) 206-7100.
For further inquiries or assistance, please don’t hesitate to contact us. Your satisfaction is our top priority.